Analytical Skills

Management and Program Analysis (343 Series): Beyond the Basics

CPEs: 14|CEUs: 1.4
Intermediate
Classroom, Virtual

Who Should Attend

Management and program assistants, new management and program analysts, administrative staff interested in this series, and anyone else who needs to or wants to take their knowledge beyond the basics.

Suggested Prerequisite: Students should take Management and Program Analysis (343 Series): An Introduction or be familiar with the concepts and principles covered in that course.

We recommend that you bring a laptop, notebook, phone, or other device with internet access so that you can do course-related research during the training.

Course Objectives and Agenda

Course Objectives

  • Develop your skills in the application of fact finding and investigative techniques.
  • Understand OPM’s guidelines for the Management and Program Analysis (GS-0343) series.
  • Receive an overview of a simple cost benefit analysis method.
  • Develop in-depth techniques for conducting research on the Web.
  • Learn interviewing and note taking techniques.
  • Get an introduction to descriptive statistics.
  • Review effective methods for organizing and presenting data, including flowcharting.
  • Gain an understanding of the series reporting requirements.
  • Learn briefing and communication requirements.
Course Agenda

Day One

        - The 0343 Series Defined

        - Probing into Problems

        - Process of the Analyst

        - Research Requirements

        - Research Method Expanded: Interviewing, Listening Skills, and Note Taking skills

Day Two

       - Research Method Expanded: Web-Based

       - Using Flowcharts

       - Descriptive Statistics Applications

       - Cost Benefit Analysis Introduction

       - Reporting Requirements

       - Presentation Requirements
 

Why You Should Attend

This course was designed to help you take your knowledge and skills to the next level.  Our expert instructor will teach you the practical tools, techniques, and skills necessary for success in this series.  

Select a Date and Location
Mar 26 - 27, 2025
9am-4pm ET
Class ID: 10004879
May 28 - 29, 2025
9am-4pm ET
Class ID: 10004880
Jul 9 - 10, 2025
9am-4pm ET
Class ID: 10004964
Aug 18 - 19, 2025
9am-4pm ET
Class ID: 10004965
Sep 24 - 25, 2025
9am-4pm ET
Class ID: 10004966
Oct 29 - 30, 2025
9am-4pm ET
Class ID: 10004967
Dec 17 - 18, 2025
9am-4pm ET
Class ID: 10004968
Group Training
Would you like us to bring one of our instructor-led courses to your location or provide instructor-led training virtually? If so, please complete the Group Training Request Form. Group Training Request Form
Fax or Email
Please complete the registration form. Registration Form